Grievance Redressal Cell

Student Grievance Redressal Committee(SGRC)

Grievances Redressal Cell is established to provide an opportunity to the students to bring their grievances to the notice of the higher authorities in order to create a congenial atmosphere of mutual trust and respect.

• Grievance Redressal Cell is constituted with a senior Faculty member as Convener and three faculty members as members  along with  the members of the Student Union.
• A Grievance Reporting Box is kept at the disposal of the students in which students can drop the grievances if any, even anonymously.
• Students’ grievances regarding academic issues, infrastructure, facilities, security, interpersonal behaviour, loss of personal items are among the grievances addressed when ever they arise.
• Mostly the grievances regarding the loss of personal items like ID cards, Cycle keys, Money, jewellery are announced immediately on the Public Addressee System  from the Principal’s room. They are returned to the owner after proper verification.
• Any grievances regarding evaluation are attributed to the concerned faculty and are clarified or solved.
• Complaints regarding facilities are represented by the class representatives in meetings and are submitted to the principal for necessary action.

• Grievances related to the hostel functioning are addressed to the Hostel Committee and are taken care of through necessary planning and negotiations.
• Being a Women’s college there is no need of a special cell for prevention/action against sexual harassment of women students. The Student Union, the Grievance redressal cell attend to any such problems if they arise.
• The Hostel committee takes care to check any misbehavior from out side elements.

• Any grievances of the students regarding unexpected variations in the syllabus for   setting the final examination, inclusion of topics  that are not in the prescribed syllabus, variation in allotment of marks for the questions as against the informed marks and evaluation procedure are immediately noted by the faculty.
• In case of under valuation, or wrong posting and other problems in the university marks lists, the college takes the responsibility of addressing the issues.
• Any problems, both for the students of this college and for those students from other institutes who take their examination from this centre, any variations in the noting of attendance, or difference between the statement submitted by the college and the posting in the university , is corrected immediately to satisfy  the students’ educational needs.

• Every administrative issue is resolved in less than 24 hours with the help of Faculty and Admin staff.
• Issues like Space, Parking, Toilets, Drinking Water and other facilities also are taken up.
• Provision of protected water to all the students is given utmost priority.
• Prohibiting the display of insulting and abusive posters on the college compound wall is strictly observed